Posted on 2019-07-25
Effective from 1st August 2019, we are pleased to announce that TRAILPARTS® has changed its legal status from a Partnership to a Private Limited Company, TRAILPARTS Ltd.
About Us
MEET MR CUSTOMER
We exist to #just make it easy for our customers, and indeed all of our stakeholders. How do we do this? By living up to OUR VALUES… take a look below!
We exist to #just make it easy for our customers, and indeed all of our stakeholders. How do we do this? By living up to OUR VALUES… take a look below!
"They are a fantastic team. Always helpful. Small or large orders the service is always the same. Brilliant!"
Stores Manager, National Utility Contractor
"We contacted them to see if they could stand up to the challenge & cope with our varied and often time-critical demands... all extremely good, but what excels most is the customer service which is consistently delivered."
MD, Plant Maintenance Company
"No task too large or too small for them, & love how they get to know us personally."
Buyer, National Arboricultual Company
"An extremely knowledgeable company with an extensive range of parts."
Buyer, National Plant Hire Company
Stores Manager, National Utility Contractor
"We contacted them to see if they could stand up to the challenge & cope with our varied and often time-critical demands... all extremely good, but what excels most is the customer service which is consistently delivered."
MD, Plant Maintenance Company
"No task too large or too small for them, & love how they get to know us personally."
Buyer, National Arboricultual Company
"An extremely knowledgeable company with an extensive range of parts."
Buyer, National Plant Hire Company
CONSOLIDATED SUPPLY - We hold over 150,000 specialist parts in stock, enabling us to provide you with a service that is EASIER, QUICKER, & COST-EFFECTIVE - We know your time is very valuable.
FREE NEXT DAY DELIVERY - We’ll ship your order to you FOC on all orders over £100 (excluding very heavy & odd sized items). Contact us to enquire about our same day service.
FRIENDLY, HELPFUL STAFF - Our team are only ever a phone call, WhatsApp, or email away, and empowered to do what it takes to give you first class service.
LIVE STOCK FIGURES - Login to your trade account, and you can view our entire product range and the stock we currently have. Another little thing to make your life easier.
01 - We're fast, today it's the fast that eat the slow!
02 - We're friendly, a friendly approach helps everything.
03 - We're customer centric, we focus every department towards the best service of the customer.
04 - We're experts seeking to improve our knowledge base & share it for the benefit of all.
05 - We're communicators, clear and frequent communication removes the fear of the unknown.
The Team
Roger Austin
Warehouse Manager
Warehouse Manager
Rick Barnes
Customer Service
Customer Service
Keith Barnes
Director
Director
Ian Stedman
Operations Manager
Operations Manager
Gary Paprotny
Warehouse Manager
Warehouse Manager
Sam Stedman
Sales Co-ordinator
Sales Co-ordinator
Neal Bradshaw
Warehouse Assistant
Warehouse Assistant
Colin Barnes
Director
Director
Tim Cane
Warehouse Assistant
Warehouse Assistant
Jo Stedman
Customer Service
Customer Service
